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Debt collector · complaint record

ARC Services complaints

Consumers have filed 12 complaints about ARC Services since 2014, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
12

Since September 2014

Last 12 months
0

new vs the year before

Answered on time
33.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 24, 2018

Rank
-

ARC Services complaints by month

The busiest month was July 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How ARC Services answered all time

  • Closed with explanation433.3%
  • Closed18.3%
  • Untimely response758.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What ARC Services complaints are about

  • Debt collection1192%
  • Credit reporting18%

Top ARC Services problems

Inside "Communication tactics"

  • Frequent or repeated calls 1
  • Threatened to take legal action 1
  • Used obscene/profane/abusive language 1

Where ARC Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (6), California (1), Indiana (1), North Carolina (1), New York (1).

ARC Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8ARC ServicesDebt collection-0new33.3%0%-

Compare side by side: ARC Services vs Green Square · ARC Services vs EMoneyUSA · ARC Services vs Mullooly Jeffrey Rooney & Flynn · ARC Services vs Credit World Services

What people say about ARC Services

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Latest ARC Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 24, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXNo timely replyNo
Oct 4, 2017Debt collectionAttempts to collect debt not owedDebt is not yoursINNo timely replyNo
Sep 11, 2017Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXNo timely replyNo
Sep 10, 2017Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCANo timely replyNo
May 11, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidSCExplainedYes
May 11, 2016Debt collectionCommunication tacticsThreatened to take legal actionTXExplainedYes
Nov 17, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineNYExplainedYes
Jul 20, 2015Debt collectionDisclosure verification of debtRight to dispute notice not receivedOHClosedNo
Jul 18, 2015Debt collectionCont'd attempts collect debt not owedDebt resulted from identity theftNCNo timely replyNo
Apr 28, 2015Debt collectionCommunication tacticsFrequent or repeated callsTXNo timely replyNo
Dec 8, 2014Debt collectionImproper contact or sharing of infoTalked to a third party about my debtTXExplainedYes
Sep 24, 2014Debt collectionCommunication tacticsUsed obscene/profane/abusive languageTXNo timely replyNo

Questions about ARC Services

How many complaints does ARC Services have?

ARC Services has 12 complaints on record since September 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does ARC Services respond to complaints?

Yes. ARC Services answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with ARC Services?
Is ARC Services legit?

ARC Services is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is ARC Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against ARC Services?

Complain to ARC Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most ARC Services complaints come from?

Most come from Texas (6), California (1), Indiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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