Ark-La-Tex Financial Services against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Ark-La-Tex Financial Services | 3 | new | 100% | 0% | 51 |
Every mortgage company ranked
Latest Ark-La-Tex Financial Services mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MI | Explained | Yes |
| Dec 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | OR | Explained | Yes |
| Dec 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NJ | Explained | Yes |
| Sep 29, 2025 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Apr 29, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | PA | Explained | Yes |
| Mar 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | Yes |
| Jan 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | TX | Explained | Yes |
| Feb 8, 2024 | Mortgages | Trouble during payment processPayment process | MT | Explained | Yes |
| Sep 20, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Money back | Yes |
| Sep 10, 2023 | Mortgages | Closing on a mortgageFees or costs after closing | FL | Explained | Yes |
| Aug 31, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | TX | Explained | Yes |
| Jul 14, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jun 2, 2023 | Mortgages | Struggling to pay mortgage | CT | Explained | Yes |
| Apr 22, 2023 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jan 17, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Nov 29, 2022 | Mortgages | Trouble during payment process | MI | Explained | No |
| Jul 15, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jun 28, 2022 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 3, 2022 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Apr 3, 2022 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Mar 21, 2022 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Feb 8, 2022 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jan 6, 2022 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Jan 3, 2022 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Dec 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Dec 7, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Oct 26, 2021 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Oct 5, 2021 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| Sep 18, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NE | Explained | Yes |
| Sep 3, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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