Mortgage company · complaint record
Ark-La-Tex Financial Services complaints
Filed under Ark-La-Tex Financial Services, LLC
Consumers have filed 60 complaints about Ark-La-Tex Financial Services since 2013, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 60
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 595
Since January 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 17, 2026
Most complained-about mortgage lenders & servicers
Ark-La-Tex Financial Services complaints by month
The busiest month was July 2020 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ark-La-Tex Financial Services answered all time
- Closed with monetary relief58.3%
- Closed with non-monetary relief11.7%
- Closed with explanation5185%
- Closed35%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ark-La-Tex Financial Services complaints are about
Top Ark-La-Tex Financial Services problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 2
- Payment process 2
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
Where Ark-La-Tex Financial Services complaints come from
Most complaints: Texas (19), California (6), Kentucky (4), Florida (4), Pennsylvania (4).
Ark-La-Tex Financial Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Ark-La-Tex Financial ServicesMortgages | - | 3 | - |
Compare side by side: Ark-La-Tex Financial Services vs Midwest Loan Services · Ark-La-Tex Financial Services vs Truhome Solutions · Ark-La-Tex Financial Services vs NEXA Mortgage · Ark-La-Tex Financial Services vs Hilltop
What people say about Ark-La-Tex Financial Services
All experiencesNo experiences with Ark-La-Tex Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ark-La-Tex Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Dec 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 20, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 29, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 15, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jun 18, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 29, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Sep 2, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 8, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
Questions about Ark-La-Tex Financial Services
How many complaints does Ark-La-Tex Financial Services have?
Ark-La-Tex Financial Services has 60 complaints on record since January 2013, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Ark-La-Tex Financial Services respond to complaints?
Yes. Ark-La-Tex Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Ark-La-Tex Financial Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (15), trouble during payment process (21), loan servicing, payments, escrow account (7).
Is Ark-La-Tex Financial Services legit?
Ark-La-Tex Financial Services is a real company with a public complaint record: consumers have complained about it 60 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ark-La-Tex Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ark-La-Tex Financial Services?
Complain to Ark-La-Tex Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ark-La-Tex Financial Services complaints come from?
Most come from Texas (19), California (6), Kentucky (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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