Lender · complaint record
Ascend Consumer Finance complaints
Filed under Ascend Consumer Finance, Inc.
Consumers have filed 7 complaints about Ascend Consumer Finance since 2016, none in the last 12 months. It answered 28.6% on time and closed 0% with relief for the customer. The most common problem is problem with a credit reporting company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 28.6%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Dec 5, 2021
Ascend Consumer Finance complaints by month
The busiest month was December 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ascend Consumer Finance answered all time
- Closed with explanation228.6%
- Untimely response571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ascend Consumer Finance complaints are about
Top Ascend Consumer Finance problems
Inside "Problem with a credit reporting company's investigation into an existing problem"
- Was not notified of investigation status or results 2
Where Ascend Consumer Finance complaints come from
Most complaints: California (2), Tennessee (2), Washington (1), Georgia (1), Ohio (1).
Ascend Consumer Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Ascend Consumer FinancePayday & personal loans | - | 0 | - |
Compare side by side: Ascend Consumer Finance vs SoLo Funds · Ascend Consumer Finance vs AAA Auto Title Loans · Ascend Consumer Finance vs Powerpay · Ascend Consumer Finance vs AmeriCash
What people say about Ascend Consumer Finance
All experiencesNo experiences with Ascend Consumer Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ascend Consumer Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 5, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| Dec 5, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | No timely reply |
| Aug 27, 2021 | Payday & personal loans | Can't contact lender or servicer | No timely reply |
| Dec 23, 2020 | Payday & personal loans | Problem when making payments | No timely reply |
| Nov 20, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | No timely reply |
| Oct 4, 2016 | Payday & personal loans | Shopping for a loan or lease | Explained |
| Apr 1, 2016 | Payday & personal loans | Taking out the loan or lease | Explained |
Questions about Ascend Consumer Finance
How many complaints does Ascend Consumer Finance have?
Ascend Consumer Finance has 7 complaints on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Ascend Consumer Finance respond to complaints?
Yes. Ascend Consumer Finance answered 28.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ascend Consumer Finance?
The most common problems are problem with a credit reporting company's investigation into an existing problem (2), taking out the loan or lease (1), shopping for a loan or lease (1).
Is Ascend Consumer Finance legit?
Ascend Consumer Finance is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ascend Consumer Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ascend Consumer Finance?
Complain to Ascend Consumer Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ascend Consumer Finance complaints come from?
Most come from California (2), Tennessee (2), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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