Auto loans & leases
Auto Trakk auto loans & leases complaints
Consumers have filed 80 complaints about Auto Trakk's auto loans & leases, 5 in the last 12 months. Auto Trakk answered 100% on time and closed 0% with relief. See the whole Auto Trakk record.
Auto Trakk against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Auto Trakk | 5 | 100% | 0% |
Latest Auto Trakk auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 27, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 21, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem when attempting to purchase vehicle at the end of the lease | Explained |
| Sep 10, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 23, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jun 6, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 5, 2020 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| May 29, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 3, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 8, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 5, 2019 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Jul 23, 2019 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 18, 2019 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 14, 2019 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 12, 2019 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 31, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 18, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 16, 2018 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 14, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 17, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 28, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 22, 2017 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 6, 2017 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Mar 31, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 30, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Mar 27, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 27, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 3, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Dec 20, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Dec 15, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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