Auto loans & leases
Bank Ozk auto loans & leases complaints
Consumers have filed 15 complaints about Bank Ozk's auto loans & leases, 4 in the last 12 months. Bank Ozk answered 100% on time and closed 0% with relief. See the whole Bank Ozk record.
Bank Ozk against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Bank Ozk | 4 | 100% | 0% |
Latest Bank Ozk auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 19, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jan 13, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Sep 24, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 15, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 13, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 10, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 23, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 5, 2018 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 27, 2018 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 14, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 6, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 8, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 8, 2017 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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