Auto lender · complaint record
Bankers Auto Acceptance complaints
Consumers have filed 35 complaints about Bankers Auto Acceptance since 2014, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 35
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #84 of 193
Since May 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 13, 2026
Most complained-about auto lenders
Bankers Auto Acceptance complaints by month
The busiest month was January 2017 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bankers Auto Acceptance answered all time
- Closed with explanation35100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Bankers Auto Acceptance complaints are about
Top Bankers Auto Acceptance problems
Inside "Improper use of your report"
- Reporting company used your report improperly 4
- Credit inquiries on your report that you don't recognize 2
Bankers Auto Acceptance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Bankers Auto AcceptanceAuto loans & leases | - | 3 | - |
Compare side by side: Bankers Auto Acceptance vs The Savings Group · Bankers Auto Acceptance vs AC AutoPay LLC, Denver, CO Branch · Bankers Auto Acceptance vs CARS Acquisition · Bankers Auto Acceptance vs EA Holdings
What people say about Bankers Auto Acceptance
All experiencesNo experiences with Bankers Auto Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bankers Auto Acceptance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 22, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Dec 31, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 13, 2024 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Dec 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 29, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 29, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 6, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 13, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 26, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 9, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
Questions about Bankers Auto Acceptance
How many complaints does Bankers Auto Acceptance have?
Bankers Auto Acceptance has 35 complaints on record since May 2014, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Bankers Auto Acceptance respond to complaints?
Yes. Bankers Auto Acceptance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Bankers Auto Acceptance?
The most common problems are attempts to collect debt not owed (4), incorrect information on your report (3), repossession (1).
Is Bankers Auto Acceptance legit?
Bankers Auto Acceptance is a real company with a public complaint record: consumers have complained about it 35 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bankers Auto Acceptance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Bankers Auto Acceptance?
Complain to Bankers Auto Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bankers Auto Acceptance complaints come from?
Most come from California (35). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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