Complaint log
Ben Franklin Finance complaint log
The newest complaints about Ben Franklin Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2025 | Student loans | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| May 15, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Apr 27, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Apr 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 13, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 8, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 7, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 31, 2025 | Payday & personal loans | Getting the loan | Explained |
| Mar 22, 2025 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Jan 28, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Dec 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Aug 4, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 4, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 18, 2024 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| May 11, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works