Credit bureau · complaint record
Ben Franklin Finance complaints
Filed under Ben Franklin Finance LLC
Consumers have filed 16 complaints about Ben Franklin Finance since 2024, none in the last 12 months (-100% on the year before). It answered 18.8% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 0
- Answered on time
- 18.8%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since May 2024
-100% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Jul 8, 2025
Ben Franklin Finance complaints by month
The busiest month was April 2025 (5 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ben Franklin Finance answered all time
- Closed with explanation1487.5%
- Untimely response212.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ben Franklin Finance complaints are about
Top Ben Franklin Finance problems
Inside "Incorrect information on your report"
- Account information incorrect 3
- Old information reappears or never goes away 1
- Account status incorrect 1
Where Ben Franklin Finance complaints come from
Most complaints: Texas (3), Arkansas (2), Illinois (2), Missouri (2), New York (2).
Ben Franklin Finance compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Ben Franklin FinanceCredit reporting | - | 0 | - |
Compare side by side: Ben Franklin Finance vs Apple Financing · Ben Franklin Finance vs Nav Technologies · Ben Franklin Finance vs Opportunity Fund · Ben Franklin Finance vs Heritage Financial Group
What people say about Ben Franklin Finance
All experiencesNo experiences with Ben Franklin Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ben Franklin Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2025 | Student loans | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| May 15, 2025 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Apr 27, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Apr 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 13, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 8, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 7, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 31, 2025 | Payday & personal loans | Getting the loan | Explained |
| Mar 22, 2025 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Jan 28, 2025 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Dec 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 13, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
Questions about Ben Franklin Finance
How many complaints does Ben Franklin Finance have?
Ben Franklin Finance has 16 complaints on record since May 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Ben Franklin Finance respond to complaints?
Yes. Ben Franklin Finance answered 18.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ben Franklin Finance?
The most common problems are incorrect information on your report (5), improper use of your report (2), getting a loan (2).
Is Ben Franklin Finance legit?
Ben Franklin Finance is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ben Franklin Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Ben Franklin Finance going up or down?
Down. There were 0 complaints in the last 12 months against 11 in the 12 before (-100%). See every month.
How do I file a complaint against Ben Franklin Finance?
Complain to Ben Franklin Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ben Franklin Finance complaints come from?
Most come from Texas (3), Arkansas (2), Illinois (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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