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Payday & personal loans

Block payday & personal loans complaints

Consumers have filed 702 complaints about Block's payday & personal loans, 447 in the last 12 months (+213%). Block answered 96.2% on time and closed 2% with relief. See the whole Block record.

Block against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest Block payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Oct 7, 2026Payday & personal loansCredit limit changedCTExplainedYes
Oct 7, 2026Payday & personal loansProblem with additional add-on products or servicesNJIn progressYes
Oct 6, 2026Payday & personal loansProblem with additional add-on products or servicesVAIn progressYes
Oct 4, 2026Payday & personal loansProblem with additional add-on products or servicesMDIn progressYes
Oct 2, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 1, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Oct 1, 2026Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeNEIn progressYes
Sep 30, 2026Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Sep 30, 2026Payday & personal loansProblem with cash advanceMIExplainedYes
Sep 30, 2026Payday & personal loansProblem when making paymentsGAIn progressYes
Sep 29, 2026Payday & personal loansStruggling to pay your loanGAExplainedYes
Sep 29, 2026Payday & personal loansCharged fees or interest you didn't expectMIIn progressYes
Sep 28, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 28, 2026Payday & personal loansConfusing or misleading advertising or marketingLAExplainedYes
Sep 28, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 28, 2026Payday & personal loansLoan payment wasn't credited to your accountNYExplainedYes
Sep 26, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 25, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 25, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 24, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 24, 2026Payday & personal loansProblem when making paymentsNCIn progressYes
Sep 23, 2026Payday & personal loansCharged fees or interest you didn't expectFLIn progressYes
Sep 23, 2026Payday & personal loansProblem when making paymentsNVIn progressYes
Sep 23, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 22, 2026Payday & personal loansProblem with additional add-on products or servicesCAIn progressYes
Sep 22, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 21, 2026Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Sep 19, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Sep 19, 2026Payday & personal loansProblem with additional add-on products or servicesOKIn progressYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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