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Payday & personal loans

Block payday & personal loans complaints

Consumers have filed 702 complaints about Block's payday & personal loans, 447 in the last 12 months (+213%). Block answered 96.2% on time and closed 2% with relief. See the whole Block record.

Block against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest Block payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026Payday & personal loansIssues with repaymentMDExplainedYes
Sep 18, 2026Payday & personal loansGetting the loanNJIn progressYes
Sep 18, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Sep 17, 2026Payday & personal loansGetting the loanCAIn progressYes
Sep 17, 2026Payday & personal loansProblem when making paymentsTXIn progressYes
Sep 17, 2026Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Sep 17, 2026Payday & personal loansProblem when making paymentsGAIn progressYes
Sep 16, 2026Payday & personal loansProblem with additional add-on products or servicesCTIn progressYes
Sep 13, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Sep 10, 2026Payday & personal loansStruggling to pay your loanALExplainedYes
Sep 10, 2026Payday & personal loansProblem when making paymentsWYExplainedYes
Sep 10, 2026Payday & personal loansConfusing or misleading advertising or marketingPAExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Sep 8, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedNo
Sep 8, 2026Payday & personal loansProblem when making paymentsUTExplainedYes
Sep 7, 2026Payday & personal loansCan't contact lender or servicerTNExplainedYes
Sep 7, 2026Payday & personal loansGetting the loanILExplainedYes
Sep 5, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Sep 4, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 4, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Sep 3, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 3, 2026Payday & personal loansGetting the loanCAExplainedYes
Sep 1, 2026Payday & personal loansCharged fees or interest you didn't expectARExplainedYes
Sep 1, 2026Payday & personal loansStruggling to pay your loanLAExplainedYes
Aug 30, 2026Payday & personal loansConfusing or misleading advertising or marketingGAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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