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Payday & personal loans

Block payday & personal loans complaints

Consumers have filed 702 complaints about Block's payday & personal loans, 447 in the last 12 months (+213%). Block answered 96.2% on time and closed 2% with relief. See the whole Block record.

Block against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466

Every lender ranked

Latest Block payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Aug 29, 2026Payday & personal loansLoan payment wasn't credited to your accountTNExplainedYes
Aug 29, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Aug 29, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Aug 28, 2026Payday & personal loansCredit limit changedNJExplainedYes
Aug 28, 2026Payday & personal loansProblem when making paymentsNEIn progressYes
Aug 28, 2026Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Aug 27, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Aug 26, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 24, 2026Payday & personal loansGetting the loanKSExplainedYes
Aug 24, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Aug 23, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 22, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Aug 22, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Aug 22, 2026Payday & personal loansGetting the loanNCExplainedYes
Aug 21, 2026Payday & personal loansGetting the loanOHExplainedYes
Aug 21, 2026Payday & personal loansGetting the loanLAExplainedYes
Aug 21, 2026Payday & personal loansProblem with additional add-on products or servicesILIn progressYes
Aug 21, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Aug 21, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 21, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 21, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Aug 20, 2026Payday & personal loansGetting the loanGAExplainedYes
Aug 19, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Aug 18, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 18, 2026Payday & personal loansProblem when making paymentsLAExplainedYes
Aug 17, 2026Payday & personal loansGetting the loanMDExplainedYes
Aug 17, 2026Payday & personal loansCredit limit changedGAExplainedYes
Aug 17, 2026Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Aug 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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