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Complaint log

BOK Financial complaint log

The newest complaints about BOK Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 25, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedTXExplainedYes
Mar 25, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Mar 19, 2026Money transfers & appsFraud or scamTXExplainedYes
Mar 18, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
Mar 10, 2026Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Mar 5, 2026Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Feb 19, 2026Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Feb 19, 2026MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Feb 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Feb 4, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMOExplainedYes
Jan 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 17, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount-ExplainedYes
Jan 16, 2026Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
Jan 12, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Dec 31, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Dec 30, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Dec 29, 2025MortgagesTrouble during payment processLien releaseOKExplainedYes
Dec 23, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 22, 2025Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Dec 19, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Dec 19, 2025Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Dec 18, 2025Bank accountsManaging an accountProblem making or receiving paymentsOKExplainedYes
Dec 17, 2025Bank accountsManaging an accountProblem making or receiving paymentsOKExplainedYes
Dec 16, 2025Bank accountsManaging an accountProblem using a debit or ATM cardWAExplainedYes
Dec 12, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 7, 2025Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Dec 1, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNMExplainedYes
Nov 27, 2025Bank accountsManaging an accountCashing a checkMOExplainedYes
Nov 18, 2025Bank accountsManaging an accountDeposits and withdrawalsNMExplainedYes
Nov 14, 2025Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Nov 7, 2025Bank accountsClosing an accountCompany closed your accountCAExplainedYes
Nov 6, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 6, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Oct 19, 2025Bank accountsIncorrect information on your reportAccount status incorrectOKExplainedYes
Sep 30, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 29, 2025Bank accountsManaging an accountDeposits and withdrawalsNMExplainedYes
Sep 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Sep 22, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Sep 19, 2025Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Sep 17, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Sep 12, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Sep 12, 2025Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Sep 10, 2025Bank accountsManaging an accountCashing a checkTXExplainedYes
Sep 10, 2025Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Sep 10, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Sep 10, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Aug 29, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOKExplainedYes
Aug 27, 2025MortgagesTrouble during payment processPayment processNMExplainedYes
Aug 21, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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