Debt collector · complaint record
Bonneville Billing and Collections complaints
Consumers have filed 607 complaints about Bonneville Billing and Collections since 2013, 155 of them in the last 12 months (+74% on the year before). It answered 100% on time and closed 1% with relief for the customer - less often than a typical debt collector. The most common problem is written notification about debt.
Weak response record. How it works
- Complaints on record
- 607
- Last 12 months
- 155
- Answered on time
- 100%
- Closed with relief
- 1%
- Last 30 days
- 7
- Rank
- #152 of 1,963
Since August 2013
+74% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
Bonneville Billing and Collections complaints by month
The busiest month was November 2025 (24 complaints). Complaints in the last 12 months are up 74% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Bonneville Billing and Collections answered last 12 months
- Closed with non-monetary relief10.6%
- Closed with explanation15398.7%
- In progress10.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers1/400.6% closed with relief
- Complaint trend3/15+74% vs last year
What Bonneville Billing and Collections complaints are about
Top Bonneville Billing and Collections problems last 12 months
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 137
- Didn't receive notice of right to dispute 30
- Notification didn't disclose it was an attempt to collect a debt 4
Where Bonneville Billing and Collections complaints come from
Most complaints: Utah (157), Oregon (117), Idaho (92), Washington (81), California (27).
Bonneville Billing and Collections compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Credit CentralDebt collection | 49 | 160 | D |
| 2 | Receivables Management PartnersDebt collection | 13 | 158 | F |
| 3 | Monarch RecoveryDebt collection | 53 | 157 | C |
| 4 | RS Clark and AssociatesDebt collection | 23 | 157 | F |
| 5 | AR ResourcesDebt collection | 6 | 155 | F |
| 6 | Bonneville Billing and CollectionsDebt collection | 49 | 155 | D |
| 7 | American Coradius InternationalDebt collection | 57 | 154 | C |
| 8 | Law Office of Michael J. Scott, PCDebt collection | 56 | 150 | C |
Compare side by side: Bonneville Billing and Collections vs Credit Central · Bonneville Billing and Collections vs Receivables Management Partners · Bonneville Billing and Collections vs Monarch Recovery · Bonneville Billing and Collections vs RS Clark and Associates
What people say about Bonneville Billing and Collections
All experiencesNo experiences with Bonneville Billing and Collections yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Bonneville Billing and Collections complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 8, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 7, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
Questions about Bonneville Billing and Collections
How many complaints does Bonneville Billing and Collections have?
Bonneville Billing and Collections has 607 complaints on record since August 2013, including 155 in the last 12 months and 7 in the last 30 days. That makes it number 374 of every company by complaints this year.
Does Bonneville Billing and Collections respond to complaints?
Yes. Bonneville Billing and Collections answered 100% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 49/100 (grade D).
What do people complain about most with Bonneville Billing and Collections?
The most common problems are written notification about debt (171), attempts to collect debt not owed (124), took or threatened to take negative or legal action (55).
Is Bonneville Billing and Collections legit?
Bonneville Billing and Collections is a real company with a public complaint record: consumers have complained about it 607 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bonneville Billing and Collections legit? for the signals, red flags and how to protect yourself.
Are complaints about Bonneville Billing and Collections going up or down?
Up. There were 155 complaints in the last 12 months against 89 in the 12 before (+74%). See every month.
How do I file a complaint against Bonneville Billing and Collections?
Complain to Bonneville Billing and Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Bonneville Billing and Collections complaints come from?
Most come from Utah (157), Oregon (117), Idaho (92). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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