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Complaint log

Broker Solutions complaint log

The newest complaints about Broker Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalNVExplainedYes
Feb 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Feb 12, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresINExplainedYes
Feb 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Feb 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Feb 6, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAExplainedYes
Feb 6, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceUTExplainedYes
Feb 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Feb 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Feb 3, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Jan 31, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Jan 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jan 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 28, 2026MortgagesClosing on a mortgageDelays with the closing processGAExplainedYes
Jan 26, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Jan 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jan 23, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWIExplainedYes
Jan 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Jan 21, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMSExplainedYes
Jan 15, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Jan 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMNExplainedYes
Jan 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresWAExplainedYes
Jan 12, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMOExplainedYes
Jan 12, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsVAExplainedYes
Jan 9, 2026MortgagesTrouble during payment processPayment processMDExplainedYes
Jan 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCAExplainedYes
Jan 6, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Jan 6, 2026MortgagesTrouble during payment processFees chargedSCExplainedYes
Jan 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Jan 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefVAExplainedYes
Jan 5, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Dec 29, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingWAExplainedYes
Dec 29, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Dec 28, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Dec 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTNExplainedYes
Dec 19, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNVExplainedYes
Dec 13, 2025Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Dec 12, 2025Credit reportingProblem with fraud alerts or security freezesSCExplainedYes
Dec 10, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Dec 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Dec 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresFLExplainedYes
Dec 2, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Dec 2, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes
Dec 2, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Nov 27, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)SCExplainedYes
Nov 25, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processWIExplainedYes
Nov 25, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Nov 24, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNVExplainedYes
Nov 24, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCOExplainedYes
Nov 20, 2025MortgagesTrouble during payment processPayment processCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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