Auto lender · complaint record
Burns Auto Credit complaints
Filed under Burns Auto Credit, LLC
Consumers have filed 17 complaints about Burns Auto Credit since 2019, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #84 of 193
Since January 2019
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 27, 2026
Most complained-about auto lenders
Burns Auto Credit complaints by month
The busiest month was April 2024 (7 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Burns Auto Credit answered all time
- Closed with explanation17100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Burns Auto Credit complaints are about
Top Burns Auto Credit problems
Inside "Managing the loan or lease"
- Problem with fees charged 3
- Billing problem 2
Burns Auto Credit compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Burns Auto CreditAuto loans & leases | - | 3 | - |
Compare side by side: Burns Auto Credit vs The Savings Group · Burns Auto Credit vs AC AutoPay LLC, Denver, CO Branch · Burns Auto Credit vs CARS Acquisition · Burns Auto Credit vs EA Holdings
What people say about Burns Auto Credit
All experiencesNo experiences with Burns Auto Credit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Burns Auto Credit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 23, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jun 23, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Feb 6, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 28, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 24, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 23, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 23, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 16, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Burns Auto Credit
How many complaints does Burns Auto Credit have?
Burns Auto Credit has 17 complaints on record since January 2019, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Burns Auto Credit respond to complaints?
Yes. Burns Auto Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Burns Auto Credit?
The most common problems are managing the loan or lease (5), repossession (1), threatened to contact someone or share information improperly (1).
Is Burns Auto Credit legit?
Burns Auto Credit is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Burns Auto Credit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Burns Auto Credit?
Complain to Burns Auto Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Burns Auto Credit complaints come from?
Most come from South Carolina (16), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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