Mortgages
Capital Center mortgages complaints
Consumers have filed 6 complaints about Capital Center's mortgages, 1 in the last 12 months. Capital Center answered 100% on time and closed 100% with relief. See the whole Capital Center record.
Capital Center against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Capital Center | 1 | 100% | 100% |
Latest Capital Center mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 29, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Money back |
| Sep 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| May 14, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 27, 2016 | Mortgages | Settlement process and costs | Money back |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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