Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Crypto

Capital One crypto complaints

Consumers have filed 142 complaints about Capital One's crypto, 31 in the last 12 months (+24%). Capital One answered 100% on time and closed 13% with relief. See the whole Capital One record.

Capital One against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Capital One31+24%100%13%142

Every crypto platform ranked

Latest Capital One crypto complaints

ReceivedAboutIssueStateAnswerOn time
Feb 22, 2023CryptoOther transaction problemNJExplainedYes
Feb 17, 2023CryptoOther transaction problemWAExplainedYes
Jan 17, 2023CryptoOther transaction problemMNExplainedYes
Dec 28, 2022CryptoFraud or scamNYExplainedYes
Dec 17, 2022CryptoFraud or scamMSExplainedYes
Dec 2, 2022CryptoFraud or scamTXExplainedYes
Nov 10, 2022CryptoFraud or scamCTExplainedYes
Oct 18, 2022CryptoFraud or scamILExplainedYes
Sep 29, 2022CryptoFraud or scamNYExplainedYes
Jun 1, 2022CryptoFraud or scamMOExplainedYes
Feb 10, 2022CryptoFraud or scamMAExplainedYes
Feb 10, 2022CryptoFraud or scamSCExplainedYes
Feb 4, 2022CryptoFraud or scamNYExplainedYes
Nov 17, 2021CryptoOther transaction problemFLExplainedYes
Sep 22, 2021CryptoFraud or scamNYExplainedYes
Apr 7, 2021CryptoFraud or scamMAExplainedYes
Mar 12, 2021CryptoOther transaction problemCAExplainedYes
Jun 30, 2020CryptoOther service problemTXExplainedYes
Mar 13, 2020CryptoOther transaction problemILExplainedYes
Jan 10, 2019CryptoFraud or scamMDExplainedYes
Oct 10, 2018CryptoFraud or scamNCExplainedYes
Jul 13, 2018CryptoOther service problemWAExplainedYes
Jul 8, 2018CryptoOther service problemTNExplainedYes
Jul 2, 2018CryptoOther service problemTXExplainedYes
Jun 19, 2018CryptoConfusing or missing disclosuresMDExplainedYes
Jun 15, 2018CryptoOther service problemMOExplainedYes
Jun 12, 2018CryptoMoney was not available when promisedMDExplainedYes
May 29, 2018CryptoWrong amount charged or receivedNJExplainedYes
May 18, 2018CryptoOther transaction problemDEExplainedYes
Apr 18, 2018CryptoMoney was not available when promisedNYExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Capital One

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience