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Crypto

Capital One crypto complaints

Consumers have filed 142 complaints about Capital One's crypto, 31 in the last 12 months (+24%). Capital One answered 100% on time and closed 13% with relief. See the whole Capital One record.

Capital One against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13Capital One31+24%100%13%142

Every crypto platform ranked

Latest Capital One crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2024CryptoFraud or scamFLExplainedYes
Oct 8, 2024CryptoFraud or scamNYExplainedYes
Oct 6, 2024CryptoOther transaction problemIAExplainedYes
Oct 2, 2024CryptoOther service problemTXExplainedYes
Sep 21, 2024CryptoFraud or scamALExplainedYes
Sep 19, 2024CryptoFraud or scamMDExplainedYes
Aug 26, 2024CryptoFraud or scamCAExplainedYes
Aug 23, 2024CryptoOther transaction problemMDExplainedYes
Aug 14, 2024CryptoFraud or scamMOExplainedYes
Jul 25, 2024CryptoFraud or scamAZFixedYes
Jul 18, 2024CryptoFraud or scamVAExplainedYes
Jul 9, 2024CryptoOther transaction problemLAExplainedYes
May 28, 2024CryptoFraud or scamLAExplainedYes
May 20, 2024CryptoFraud or scamVAExplainedYes
Apr 2, 2024CryptoUnexpected or other feesNYExplainedYes
Mar 19, 2024CryptoFraud or scamNYExplainedYes
Mar 10, 2024CryptoOther transaction problemWAExplainedYes
Mar 7, 2024CryptoFraud or scamPAExplainedYes
Feb 25, 2024CryptoFraud or scamCAExplainedYes
Feb 20, 2024CryptoOther service problemMIMoney backYes
Feb 15, 2024CryptoOther transaction problemDEExplainedYes
Jan 3, 2024CryptoFraud or scamMAExplainedYes
Nov 24, 2023CryptoFraud or scamCAExplainedYes
Nov 17, 2023CryptoFraud or scamMAExplainedYes
Nov 6, 2023CryptoFraud or scamLAExplainedYes
Oct 26, 2023CryptoFraud or scamLAExplainedYes
Jul 31, 2023CryptoMoney was not available when promisedUTMoney backYes
May 15, 2023CryptoFraud or scamVAMoney backYes
Mar 11, 2023CryptoMoney was not available when promisedNYExplainedYes
Mar 6, 2023CryptoFraud or scamPAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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