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Debt relief & credit repair

Capital One debt relief & credit repair complaints

Consumers have filed 376 complaints about Capital One's debt relief & credit repair, 86 in the last 12 months (+7%). Capital One answered 100% on time and closed 16% with relief. See the whole Capital One record.

Capital One against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154

Every debt relief company ranked

Latest Capital One debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Jun 1, 2026Debt relief & credit repairUnauthorized withdrawals or chargesVAExplainedYes
May 31, 2026Debt relief & credit repairDidn't provide services promisedILExplainedYes
May 28, 2026Debt relief & credit repairConfusing or misleading advertising or marketingTXExplainedYes
May 20, 2026Debt relief & credit repairCharged upfront or unexpected feesOHExplainedYes
May 20, 2026Debt relief & credit repairDidn't provide services promisedPAFixedYes
May 19, 2026Debt relief & credit repairDidn't provide services promisedPAExplainedYes
May 16, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
May 16, 2026Debt relief & credit repairProblem with customer serviceWIExplainedYes
May 13, 2026Debt relief & credit repairConfusing or missing disclosuresTXExplainedYes
May 11, 2026Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
May 8, 2026Debt relief & credit repairDidn't provide services promisedTXFixedYes
May 4, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
May 4, 2026Debt relief & credit repairConfusing or missing disclosuresNJExplainedYes
Apr 30, 2026Debt relief & credit repairConfusing or missing disclosuresNJExplainedYes
Apr 29, 2026Debt relief & credit repairConfusing or missing disclosuresMSFixedYes
Apr 24, 2026Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
Apr 19, 2026Debt relief & credit repairProblem with customer serviceMIExplainedYes
Apr 17, 2026Debt relief & credit repairCharged upfront or unexpected feesLAExplainedYes
Apr 15, 2026Debt relief & credit repairCharged upfront or unexpected feesMOExplainedYes
Apr 8, 2026Debt relief & credit repairConfusing or missing disclosuresNYExplainedYes
Apr 7, 2026Debt relief & credit repairCharged upfront or unexpected feesMAExplainedYes
Apr 2, 2026Debt relief & credit repairConfusing or misleading advertising or marketingGAExplainedYes
Mar 30, 2026Debt relief & credit repairUnauthorized withdrawals or chargesTXExplainedYes
Mar 30, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Mar 25, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Mar 25, 2026Debt relief & credit repairConfusing or missing disclosuresCAExplainedYes
Mar 23, 2026Debt relief & credit repairDidn't provide services promisedKSFixedYes
Mar 17, 2026Debt relief & credit repairUnauthorized withdrawals or chargesNYExplainedYes
Mar 11, 2026Debt relief & credit repairProblem with customer serviceNJExplainedYes
Mar 10, 2026Debt relief & credit repairProblem with customer serviceTXExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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