Auto lender · complaint record
Caramel Dealer Services complaints
Filed under Caramel Dealer Services, LLC
Consumers have filed 5 complaints about Caramel Dealer Services since 2024, 3 of them in the last 12 months. It answered 100% on time and closed 67% with relief for the customer. The most common problem is problems at the end of the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 67%
- Last 30 days
- 0
- Rank
- #84 of 193
Since March 2024
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 27, 2026
Most complained-about auto lenders
Caramel Dealer Services complaints by month
The busiest month was March 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Caramel Dealer Services answered all time
- Closed with monetary relief360%
- Closed with explanation240%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Caramel Dealer Services complaints are about
Top Caramel Dealer Services problems
Inside "Problems at the end of the loan or lease"
- Unable to receive car title or other problem after the loan is paid off 2
Where Caramel Dealer Services complaints come from
Most complaints: Florida (2), Tennessee (1), Arizona (1), Colorado (1).
Caramel Dealer Services compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Caramel Dealer ServicesAuto loans & leases | - | 3 | - |
Compare side by side: Caramel Dealer Services vs The Savings Group · Caramel Dealer Services vs AC AutoPay LLC, Denver, CO Branch · Caramel Dealer Services vs CARS Acquisition · Caramel Dealer Services vs EA Holdings
What people say about Caramel Dealer Services
All experiencesNo experiences with Caramel Dealer Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Caramel Dealer Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 27, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Dec 2, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Nov 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| May 17, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Mar 2, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Questions about Caramel Dealer Services
How many complaints does Caramel Dealer Services have?
Caramel Dealer Services has 5 complaints on record since March 2024, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Caramel Dealer Services respond to complaints?
Yes. Caramel Dealer Services answered 100% of its complaints on time (within 15 days) and closed 67% with relief - money back or a fix; 66.7% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Caramel Dealer Services?
The most common problems are problems at the end of the loan or lease (2), fraud or scam (1), getting a loan or lease (1).
Is Caramel Dealer Services legit?
Caramel Dealer Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Caramel Dealer Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Caramel Dealer Services?
Complain to Caramel Dealer Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Caramel Dealer Services complaints come from?
Most come from Florida (2), Tennessee (1), Arizona (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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