Debt collector · complaint record
Carter-Jones Collection Service complaints
Filed under CARTER-JONES COLLECTION SERVICE, INC
Consumers have filed 14 complaints about Carter-Jones Collection Service since 2018, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since July 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jul 23, 2026
Most complained-about debt collectors
Carter-Jones Collection Service complaints by month
The busiest month was March 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Carter-Jones Collection Service answered all time
- Closed with explanation14100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Carter-Jones Collection Service complaints are about
Top Carter-Jones Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 3
- Debt was paid 2
Where Carter-Jones Collection Service complaints come from
Most complaints: Oregon (7), Texas (3), Nevada (2), California (1), Florida (1).
Carter-Jones Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Carter-Jones Collection ServiceDebt collection | - | 2 | - |
Compare side by side: Carter-Jones Collection Service vs Green Square · Carter-Jones Collection Service vs EMoneyUSA · Carter-Jones Collection Service vs Mullooly Jeffrey Rooney & Flynn · Carter-Jones Collection Service vs Credit World Services
What people say about Carter-Jones Collection Service
All experiencesNo experiences with Carter-Jones Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Carter-Jones Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 24, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 12, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 1, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 14, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 7, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 22, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 22, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 12, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 20, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 1, 2020 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
Questions about Carter-Jones Collection Service
How many complaints does Carter-Jones Collection Service have?
Carter-Jones Collection Service has 14 complaints on record since July 2018, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Carter-Jones Collection Service respond to complaints?
Yes. Carter-Jones Collection Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Carter-Jones Collection Service?
The most common problems are attempts to collect debt not owed (5), false statements or representation (3), took or threatened to take negative or legal action (2).
Is Carter-Jones Collection Service legit?
Carter-Jones Collection Service is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Carter-Jones Collection Service legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Carter-Jones Collection Service?
Complain to Carter-Jones Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Carter-Jones Collection Service complaints come from?
Most come from Oregon (7), Texas (3), Nevada (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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