Lender · complaint record
Cash America International complaints
Filed under CASH AMERICA INTERNATIONAL, INC.
Consumers have filed 136 complaints about Cash America International since 2013, none in the last 12 months. It answered 97.1% on time and closed 1% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 136
- Last 12 months
- 0
- Answered on time
- 97.1%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jun 11, 2020
Cash America International complaints by month
The busiest month was July 2014 (9 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cash America International answered all time
- Closed with monetary relief21.5%
- Closed with explanation12591.9%
- Closed96.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cash America International complaints are about
Top Cash America International problems
Inside "Communication tactics"
- Frequent or repeated calls 10
- Threatened to take legal action 3
- Called after sent written cease of comm 2
- Used obscene/profane/abusive language 1
Where Cash America International complaints come from
Most complaints: Ohio (28), Texas (26), California (12), Alabama (6), Georgia (5).
Cash America International compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Cash America InternationalPayday & personal loans | - | 0 | - |
Compare side by side: Cash America International vs SoLo Funds · Cash America International vs AAA Auto Title Loans · Cash America International vs Powerpay · Cash America International vs AmeriCash
What people say about Cash America International
All experiencesNo experiences with Cash America International yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cash America International complaints
Full logQuestions about Cash America International
How many complaints does Cash America International have?
Cash America International has 136 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Cash America International respond to complaints?
Yes. Cash America International answered 97.1% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cash America International?
The most common problems are communication tactics (16), charged fees or interest you didn't expect (10), cont'd attempts collect debt not owed (10).
Is Cash America International legit?
Cash America International is a real company with a public complaint record: consumers have complained about it 136 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cash America International legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cash America International?
Complain to Cash America International in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cash America International complaints come from?
Most come from Ohio (28), Texas (26), California (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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