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Mortgages

CBC Companies mortgages complaints

Consumers have filed 22 complaints about CBC Companies's mortgages, 1 in the last 12 months. CBC Companies answered 100% on time and closed 100% with relief. See the whole CBC Companies record.

CBC Companies against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13CBC Companies1new100%100%22

Every mortgage company ranked

Latest CBC Companies mortgages complaints

ReceivedAboutIssueStateAnswerOn time
May 8, 2026MortgagesImproper use of your reportReporting company used your report improperlyOHFixedYes
Apr 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCOExplainedYes
Nov 25, 2024MortgagesTrouble during payment processPayment processCAExplainedYes
Jan 8, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWIFixedYes
Jun 16, 2023MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Feb 9, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Jan 17, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Oct 25, 2022MortgagesIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Aug 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageIDExplainedYes
Aug 11, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageKYExplainedYes
May 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Mar 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jan 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes
Dec 3, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Nov 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Jul 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Jun 23, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Jun 16, 2021MortgagesIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jun 9, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
May 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Apr 14, 2021MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days-ExplainedYes
Nov 6, 2020MortgagesIncorrect information on your reportAccount information incorrectOHExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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