Credit bureau · complaint record
CBC Companies complaints
Filed under CBC Companies, Inc.
Consumers have filed 60,697 complaints about CBC Companies since 2020, 22,822 of them in the last 12 months (-22% on the year before). It answered 100% on time and closed 53% with relief for the customer - more often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 5th most complained-about of 566 credit bureaus & report companies this year.
Strong response record. How it works
- Complaints on record
- 60,697
- Last 12 months
- 22,822
- Answered on time
- 100%
- Closed with relief
- 53%
- Last 30 days
- 1,240
- Rank
- #5 of 566
Since April 2020
-22% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 13, 2026
Most complained-about credit bureaus & report companies
CBC Companies complaints by month
The busiest month was February 2026 (6,883 complaints). Complaints in the last 12 months are down 22% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How CBC Companies answered last 12 months
- Closed with non-monetary relief12,12353.1%
- Closed with explanation10,68946.8%
- In progress100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers33/4053.1% closed with relief
- Complaint trend15/15-22% vs last year
What CBC Companies complaints are about
Top CBC Companies problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 33,626
- Account information incorrect 2,530
- Account status incorrect 1,064
- Personal information incorrect 982
- Public record information inaccurate 207
- Information is missing that should be on the report 125
Where CBC Companies complaints come from
Most complaints: Florida (9,092), Texas (7,251), Georgia (5,491), Illinois (4,410), California (4,294).
CBC Companies compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | LexisNexisCredit reporting | 57 | 36,504 | C |
| 2 | CBC CompaniesCredit reporting | 93 | 22,822 | A |
| 3 | AffirmCredit reporting | 48 | 8,431 | D |
| 4 | FIS (Fidelity National Information Services)Credit reporting | 51 | 7,698 | C |
| 5 | TD BankCredit reporting | 68 | 6,183 | B |
| 6 | Ally FinancialCredit reporting | 59 | 6,013 | C |
| 7 | Early Warning Services (Zelle)Credit reporting | 60 | 5,912 | C |
| 8 | Self FinancialCredit reporting | 49 | 4,913 | D |
Compare side by side: CBC Companies vs LexisNexis · CBC Companies vs Affirm · CBC Companies vs FIS · CBC Companies vs TD Bank
What people say about CBC Companies
All experiencesNo experiences with CBC Companies yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CBC Companies complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about CBC Companies
How many complaints does CBC Companies have?
CBC Companies has 60,697 complaints on record since April 2020, including 22,822 in the last 12 months and 1,240 in the last 30 days. That makes it number 13 of every company by complaints this year.
Does CBC Companies respond to complaints?
Yes. CBC Companies answered 100% of its complaints on time (within 15 days) and closed 53% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 93/100 (grade A).
What do people complain about most with CBC Companies?
The most common problems are incorrect information on your report (38,677), improper use of your report (13,563), problem with fraud alerts or security freezes (4,036).
Is CBC Companies legit?
CBC Companies is a real company with a public complaint record: consumers have complained about it 60,697 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CBC Companies legit? for the signals, red flags and how to protect yourself.
Are complaints about CBC Companies going up or down?
Down. There were 22,822 complaints in the last 12 months against 29,140 in the 12 before (-22%). See every month.
How do I file a complaint against CBC Companies?
Complain to CBC Companies in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CBC Companies complaints come from?
Most come from Florida (9,092), Texas (7,251), Georgia (5,491). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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