Debt collector · complaint record
Certified Recovery complaints
Filed under Certified Recovery Inc
Consumers have filed 20 complaints about Certified Recovery since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 20
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Mar 17, 2026
Most complained-about debt collectors
Certified Recovery complaints by month
The busiest month was July 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Certified Recovery answered all time
- Closed with explanation20100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Certified Recovery problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 5
- Didn't receive notice of right to dispute 2
Where Certified Recovery complaints come from
Most complaints: Wisconsin (13), Minnesota (5), Iowa (1), Michigan (1).
Certified Recovery compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Certified RecoveryDebt collection | - | 1 | - |
Compare side by side: Certified Recovery vs Green Square · Certified Recovery vs EMoneyUSA · Certified Recovery vs Mullooly Jeffrey Rooney & Flynn · Certified Recovery vs Credit World Services
What people say about Certified Recovery
All experiencesNo experiences with Certified Recovery yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Certified Recovery complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 17, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Apr 11, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 21, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 9, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 3, 2023 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 15, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 8, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Nov 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 13, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 24, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 10, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 11, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Certified Recovery
How many complaints does Certified Recovery have?
Certified Recovery has 20 complaints on record since July 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Certified Recovery respond to complaints?
Yes. Certified Recovery answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Certified Recovery?
The most common problems are took or threatened to take negative or legal action (2), written notification about debt (7), disclosure verification of debt (3).
Is Certified Recovery legit?
Certified Recovery is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Certified Recovery legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Certified Recovery?
Complain to Certified Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Certified Recovery complaints come from?
Most come from Wisconsin (13), Minnesota (5), Iowa (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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