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Complaint log

Chek Cash complaint log

The newest complaints about Chek Cash, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Sep 29, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Aug 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jul 28, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 26, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 5, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 25, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOKExplainedYes
Feb 23, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Feb 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jan 20, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 16, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Jan 15, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Jan 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 17, 2025Payday & personal loansCan't contact lender or servicerTXExplainedYes
Nov 16, 2025Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 9, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Nov 9, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 30, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXFixedYes
Jun 26, 2025Payday & personal loansImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 3, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Feb 25, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jan 22, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Jan 21, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Jan 21, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Nov 22, 2024Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 7, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 4, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Sep 22, 2021Payday & personal loansStruggling to pay your loanTXExplainedYes
Aug 11, 2020Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Feb 22, 2020Payday & personal loansProblem when making paymentsTXExplainedYes
Mar 11, 2019Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 10, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 18, 2016Debt collectionCommunication tacticsFrequent or repeated calls-ExplainedYes
Oct 27, 2016Payday & personal loansCan't contact lenderTXExplainedYes
May 20, 2015Debt collectionCommunication tacticsCalled after sent written cease of commTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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