Lender · complaint record
Chek Cash complaints
Filed under Chek Cash, Inc.
Consumers have filed 38 complaints about Chek Cash since 2015, 18 of them in the last 12 months (+80% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay your loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 38
- Last 12 months
- 18
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #74 of 272
Since May 2015
+80% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 31, 2026
Most complained-about personal & payday lenders
Chek Cash complaints by month
The busiest month was November 2025 (4 complaints). Complaints in the last 12 months are up 80% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Chek Cash answered all time
- Closed with non-monetary relief12.6%
- Closed with explanation3797.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Chek Cash complaints are about
Top Chek Cash problems
Chek Cash compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Chek CashPayday & personal loans | - | 18 | - |
Compare side by side: Chek Cash vs SoLo Funds · Chek Cash vs AAA Auto Title Loans · Chek Cash vs Powerpay · Chek Cash vs AmeriCash
What people say about Chek Cash
All experiencesNo experiences with Chek Cash yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Chek Cash complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 29, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Aug 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 28, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 26, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Apr 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 25, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 23, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Feb 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Questions about Chek Cash
How many complaints does Chek Cash have?
Chek Cash has 38 complaints on record since May 2015, including 18 in the last 12 months and 2 in the last 30 days. That makes it number 1,136 of every company by complaints this year.
Does Chek Cash respond to complaints?
Yes. Chek Cash answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Chek Cash?
The most common problems are struggling to pay your loan (9), problem with a company's investigation into an existing problem (4), improper use of your report (5).
Is Chek Cash legit?
Chek Cash is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Chek Cash legit? for the signals, red flags and how to protect yourself.
Are complaints about Chek Cash going up or down?
Up. There were 18 complaints in the last 12 months against 10 in the 12 before (+80%). See every month.
How do I file a complaint against Chek Cash?
Complain to Chek Cash in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Chek Cash complaints come from?
Most come from Texas (36), Oklahoma (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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