Auto lender · complaint record
Chicago Car Center complaints
Filed under Chicago Car Center, Inc.
Consumers have filed 9 complaints about Chicago Car Center since 2019, none in the last 12 months. It answered 100% on time and closed 22% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 22%
- Last 30 days
- 0
- Rank
- -
Since March 2019
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 2, 2024
Chicago Car Center complaints by month
The busiest month was March 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Chicago Car Center answered all time
- Closed with monetary relief111.1%
- Closed with non-monetary relief111.1%
- Closed with explanation777.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Chicago Car Center complaints are about
Top Chicago Car Center problems
Inside "Managing the loan or lease"
- Problem with additional products or services purchased with the loan 1
- Billing problem 1
Chicago Car Center compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Chicago Car CenterAuto loans & leases | - | 0 | - |
Compare side by side: Chicago Car Center vs The Savings Group · Chicago Car Center vs AC AutoPay LLC, Denver, CO Branch · Chicago Car Center vs CARS Acquisition · Chicago Car Center vs EA Holdings
What people say about Chicago Car Center
All experiencesNo experiences with Chicago Car Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Chicago Car Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 2, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 29, 2023 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 10, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 4, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 9, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 31, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Oct 6, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jan 7, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 8, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Questions about Chicago Car Center
How many complaints does Chicago Car Center have?
Chicago Car Center has 9 complaints on record since March 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Chicago Car Center respond to complaints?
Yes. Chicago Car Center answered 100% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Chicago Car Center?
The most common problems are managing the loan or lease (2), incorrect information on your report (2), improper use of your report (1).
Is Chicago Car Center legit?
Chicago Car Center is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Chicago Car Center legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Chicago Car Center?
Complain to Chicago Car Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Chicago Car Center complaints come from?
Most come from Illinois (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Chicago Car Center
No comments yet. Start the conversation - questions are welcome too.