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Debt relief & credit repair

Citibank debt relief & credit repair complaints

Consumers have filed 159 complaints about Citibank's debt relief & credit repair, 23 in the last 12 months (-18%). Citibank answered 100% on time and closed 26% with relief. See the whole Citibank record.

Citibank against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13Citibank23-18%100%26%159

Every debt relief company ranked

Latest Citibank debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Feb 23, 2022Debt relief & credit repairConfusing or missing disclosuresCAFixedYes
Feb 14, 2022Debt relief & credit repairFraud or scamCAExplainedYes
Feb 12, 2022Debt relief & credit repairFraud or scamCAExplainedYes
Jan 7, 2022Debt relief & credit repairConfusing or missing disclosuresCAExplainedYes
Jan 5, 2022Debt relief & credit repairFraud or scamCAExplainedYes
Nov 22, 2021Debt relief & credit repairConfusing or missing disclosuresSCExplainedYes
Oct 6, 2021Debt relief & credit repairProblem with customer serviceAZMoney backYes
Oct 4, 2021Debt relief & credit repairFraud or scamCTMoney backYes
Aug 30, 2021Debt relief & credit repairProblem with customer serviceCAExplainedYes
Aug 27, 2021Debt relief & credit repairConfusing or missing disclosuresCTMoney backYes
Aug 3, 2021Debt relief & credit repairUnexpected or other feesNCFixedYes
Apr 19, 2021Debt relief & credit repairProblem with customer serviceCAExplainedYes
Jan 20, 2021Debt relief & credit repairConfusing or missing disclosuresWAExplainedYes
Oct 27, 2020Debt relief & credit repairExcessive feesWAExplainedYes
Oct 2, 2020Debt relief & credit repairProblem with customer serviceOHExplainedYes
Aug 15, 2020Debt relief & credit repairProblem with customer serviceNVMoney backYes
May 28, 2020Debt relief & credit repairFraud or scamMDFixedYes
May 18, 2020Debt relief & credit repairUnexpected or other feesCAExplainedYes
May 4, 2020Debt relief & credit repairFraud or scamNVExplainedYes
Mar 14, 2020Debt relief & credit repairConfusing or misleading advertising or marketingNYExplainedYes
Jan 30, 2020Debt relief & credit repairProblem with customer serviceORExplainedYes
Oct 30, 2019Debt relief & credit repairExcessive feesMDExplainedYes
Oct 28, 2019Debt relief & credit repairConfusing or misleading advertising or marketingCAExplainedYes
Oct 1, 2019Debt relief & credit repairConfusing or missing disclosuresHIExplainedYes
Sep 19, 2019Debt relief & credit repairProblem with customer serviceARExplainedYes
Jul 30, 2019Debt relief & credit repairFraud or scamILExplainedYes
May 9, 2019Debt relief & credit repairProblem with customer serviceNCExplainedYes
Aug 31, 2018Debt relief & credit repairProblem with customer serviceTXExplainedYes
Aug 17, 2018Debt relief & credit repairConfusing or missing disclosuresTNExplainedYes
Aug 17, 2018Debt relief & credit repairFraud or scamCAExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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