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Debt relief & credit repair

Citibank debt relief & credit repair complaints

Consumers have filed 159 complaints about Citibank's debt relief & credit repair, 23 in the last 12 months (-18%). Citibank answered 100% on time and closed 26% with relief. See the whole Citibank record.

Citibank against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13Citibank23-18%100%26%159

Every debt relief company ranked

Latest Citibank debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Debt relief & credit repairConfusing or missing disclosuresCAExplainedYes
Sep 24, 2026Debt relief & credit repairConfusing or missing disclosuresGAExplainedYes
Sep 23, 2026Debt relief & credit repairUnauthorized withdrawals or chargesWIExplainedYes
Aug 4, 2026Debt relief & credit repairConfusing or missing disclosuresNYFixedYes
Jul 27, 2026Debt relief & credit repairProblem with customer serviceAZFixedYes
Jul 25, 2026Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Jun 3, 2026Debt relief & credit repairCharged upfront or unexpected feesALExplainedYes
May 19, 2026Debt relief & credit repairConfusing or misleading advertising or marketingILExplainedYes
May 10, 2026Debt relief & credit repairConfusing or missing disclosuresNJExplainedYes
May 1, 2026Debt relief & credit repairCharged upfront or unexpected feesNHExplainedYes
Apr 16, 2026Debt relief & credit repairConfusing or missing disclosuresIDExplainedYes
Apr 10, 2026Debt relief & credit repairDidn't provide services promisedRIExplainedYes
Apr 7, 2026Debt relief & credit repairProblem with customer serviceNCExplainedYes
Apr 3, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Mar 14, 2026Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
Mar 11, 2026Debt relief & credit repairDidn't provide services promisedILExplainedYes
Feb 9, 2026Debt relief & credit repairProblem with customer serviceGAExplainedYes
Feb 6, 2026Debt relief & credit repairProblem with customer serviceCTExplainedYes
Jan 28, 2026Debt relief & credit repairUnauthorized withdrawals or chargesMIFixedYes
Jan 2, 2026Debt relief & credit repairCharged upfront or unexpected feesMDFixedYes
Jan 2, 2026Debt relief & credit repairDidn't provide services promisedWIExplainedYes
Dec 26, 2025Debt relief & credit repairProblem with customer servicePRFixedYes
Nov 19, 2025Debt relief & credit repairDidn't provide services promisedCAFixedYes
Nov 13, 2025Debt relief & credit repairDidn't provide services promisedOHExplainedYes
Oct 28, 2025Debt relief & credit repairConfusing or missing disclosuresCTExplainedYes
Oct 27, 2025Debt relief & credit repairProblem with customer serviceOHExplainedYes
Oct 20, 2025Debt relief & credit repairDidn't provide services promisedFLMoney backYes
Oct 13, 2025Debt relief & credit repairCharged upfront or unexpected feesCTFixedYes
Sep 23, 2025Debt relief & credit repairCharged upfront or unexpected feesTXExplainedYes
Sep 19, 2025Debt relief & credit repairDidn't provide services promisedMOMoney backYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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