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Debt relief & credit repair

Citibank debt relief & credit repair complaints

Consumers have filed 159 complaints about Citibank's debt relief & credit repair, 23 in the last 12 months (-18%). Citibank answered 100% on time and closed 26% with relief. See the whole Citibank record.

Citibank against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13Citibank23-18%100%26%159

Every debt relief company ranked

Latest Citibank debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Jul 24, 2023Debt relief & credit repairProblem with customer serviceNYExplainedYes
Apr 24, 2023Debt relief & credit repairConfusing or misleading advertising or marketingILFixedYes
Apr 24, 2023Debt relief & credit repairConfusing or misleading advertising or marketingILFixedYes
Apr 4, 2023Debt relief & credit repairFraud or scamPAExplainedYes
Mar 30, 2023Debt relief & credit repairConfusing or missing disclosuresCAMoney backYes
Mar 26, 2023Debt relief & credit repairFraud or scamMSExplainedYes
Mar 23, 2023Debt relief & credit repairUnexpected or other feesNCExplainedYes
Mar 21, 2023Debt relief & credit repairFraud or scamTXExplainedYes
Mar 19, 2023Debt relief & credit repairFraud or scamCTExplainedYes
Feb 28, 2023Debt relief & credit repairUnexpected or other feesLAExplainedYes
Feb 26, 2023Debt relief & credit repairConfusing or missing disclosuresALExplainedYes
Feb 11, 2023Debt relief & credit repairProblem with customer serviceILMoney backYes
Jan 31, 2023Debt relief & credit repairFraud or scamTXExplainedYes
Dec 15, 2022Debt relief & credit repairUnexpected or other feesNYMoney backYes
Dec 13, 2022Debt relief & credit repairConfusing or misleading advertising or marketingNYFixedYes
Nov 16, 2022Debt relief & credit repairProblem with customer serviceWAExplainedYes
Oct 20, 2022Debt relief & credit repairUnexpected or other feesNYExplainedYes
Oct 18, 2022Debt relief & credit repairProblem with customer serviceMDExplainedYes
Oct 17, 2022Debt relief & credit repairExcessive feesCAExplainedYes
Oct 7, 2022Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Oct 6, 2022Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Aug 22, 2022Debt relief & credit repairFraud or scamWAFixedYes
Jul 28, 2022Debt relief & credit repairProblem with customer servicePAExplainedYes
Jul 28, 2022Debt relief & credit repairProblem with customer servicePAExplainedYes
Jul 3, 2022Debt relief & credit repairFraud or scamPAFixedYes
Apr 14, 2022Debt relief & credit repairExcessive feesGAExplainedYes
Apr 14, 2022Debt relief & credit repairFraud or scamCAExplainedYes
Apr 11, 2022Debt relief & credit repairExcessive feesDEExplainedYes
Apr 1, 2022Debt relief & credit repairFraud or scamHIMoney backYes
Mar 10, 2022Debt relief & credit repairFraud or scamCAExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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