Loan servicer · complaint record
Clear Start Today complaints
Consumers have filed 7 complaints about Clear Start Today since 2019, none in the last 12 months. It answered 57.1% on time and closed 57% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 57.1%
- Closed with relief
- 57%
- Last 30 days
- 0
- Rank
- -
Since October 2019
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Sep 18, 2020
Clear Start Today complaints by month
The busiest month was March 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Clear Start Today answered all time
- Closed with monetary relief457.1%
- Closed with explanation342.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Clear Start Today complaints are about
Top Clear Start Today problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 2
- Keep getting calls about your loan 1
Where Clear Start Today complaints come from
Most complaints: Florida (2), Indiana (1), New Jersey (1), Ohio (1), Texas (1).
Clear Start Today compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Clear Start TodayStudent loans | - | 0 | - |
Compare side by side: Clear Start Today vs Earnest · Clear Start Today vs College Ave Student Loan Servicing · Clear Start Today vs Meritize Financial · Clear Start Today vs LendKey Technologies
What people say about Clear Start Today
All experiencesNo experiences with Clear Start Today yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Clear Start Today complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2020 | Debt relief & credit repair | Fraud or scam | Explained |
| Jun 4, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Mar 23, 2020 | Debt relief & credit repair | Fraud or scam | Money back |
| Mar 3, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Feb 25, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 18, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Oct 23, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
Questions about Clear Start Today
How many complaints does Clear Start Today have?
Clear Start Today has 7 complaints on record since October 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Clear Start Today respond to complaints?
Yes. Clear Start Today answered 57.1% of its complaints on time (within 15 days) and closed 57% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Clear Start Today?
The most common problems are dealing with your lender or servicer (3), fraud or scam (2), struggling to repay your loan (2).
Is Clear Start Today legit?
Clear Start Today is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Clear Start Today legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Clear Start Today?
Complain to Clear Start Today in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Clear Start Today complaints come from?
Most come from Florida (2), Indiana (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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