Mortgages
Click n' Close mortgages complaints
Consumers have filed 129 complaints about Click n' Close's mortgages, 43 in the last 12 months (+30%). Click n' Close answered 95.3% on time and closed 0% with relief. See the whole Click n' Close record.
Click n' Close against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Click n' Close | 43 | 95.3% | 0% |
Latest Click n' Close mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Feb 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Feb 24, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 26, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jan 24, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Dec 19, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 9, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 17, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Nov 12, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 4, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 30, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Oct 23, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| Oct 8, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 30, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 12, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 10, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 24, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 27, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 24, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| May 29, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 30, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Apr 24, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Apr 22, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 22, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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