Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 31, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 27, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 19, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 18, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 15, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 13, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 6, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 18, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 11, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 9, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 3, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 27, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 12, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 7, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 3, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 23, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 20, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 13, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 11, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 6, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 5, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 31, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 29, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 21, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 19, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 16, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 16, 2020 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Mar 6, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 4, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 18, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 28, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 19, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 11, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 9, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Dec 3, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 23, 2019 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 23, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 21, 2019 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Nov 19, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 22, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 9, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 8, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 5, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 29, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 15, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 15, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works