Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 6, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 4, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 24, 2024 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Aug 23, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 19, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 16, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 12, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 11, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 8, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 5, 2024 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jul 25, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 2, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 2, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 28, 2024 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Jun 24, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 12, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 10, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 2, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 15, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 15, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 14, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 27, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 21, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 20, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 4, 2024 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Feb 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 24, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Feb 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 22, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 12, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 6, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 31, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 22, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 11, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jan 9, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works