Mortgage company · complaint record
Coastal States Mortgage complaints
Filed under COASTAL STATES MORTGAGE CORPORATION
Consumers have filed 25 complaints about Coastal States Mortgage since 2012, none in the last 12 months. It answered 84% on time and closed 12% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 25
- Last 12 months
- 0
- Answered on time
- 84%
- Closed with relief
- 12%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 15, 2013
Coastal States Mortgage complaints by month
The busiest month was March 2012 (8 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Coastal States Mortgage answered all time
- Closed with monetary relief312%
- Closed with explanation2184%
- Untimely response14%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Coastal States Mortgage problems
Where Coastal States Mortgage complaints come from
Most complaints: Florida (4), North Carolina (3), Arizona (2), Wyoming (2), Iowa (2).
Coastal States Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Coastal States MortgageMortgages | - | 0 | - |
Compare side by side: Coastal States Mortgage vs Midwest Loan Services · Coastal States Mortgage vs Truhome Solutions · Coastal States Mortgage vs NEXA Mortgage · Coastal States Mortgage vs Hilltop
What people say about Coastal States Mortgage
All experiencesNo experiences with Coastal States Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Coastal States Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 15, 2013 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Oct 24, 2012 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Oct 3, 2012 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Sep 27, 2012 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Aug 17, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jul 27, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jul 11, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jul 10, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 22, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 10, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| May 21, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
| May 4, 2012 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about Coastal States Mortgage
How many complaints does Coastal States Mortgage have?
Coastal States Mortgage has 25 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Coastal States Mortgage respond to complaints?
Yes. Coastal States Mortgage answered 84% of its complaints on time (within 15 days) and closed 12% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Coastal States Mortgage?
The most common problems are loan servicing, payments, escrow account (22), loan modification,collection,foreclosure (3).
Is Coastal States Mortgage legit?
Coastal States Mortgage is a real company with a public complaint record: consumers have complained about it 25 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Coastal States Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Coastal States Mortgage?
Complain to Coastal States Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Coastal States Mortgage complaints come from?
Most come from Florida (4), North Carolina (3), Arizona (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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