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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
May 11, 2026CryptoFraud or scam-ExplainedYes
May 11, 2026CryptoOther service problemWAExplainedYes
May 10, 2026CryptoOther transaction problem-Money backYes
May 9, 2026CryptoFraud or scamTXMoney backYes
May 9, 2026CryptoFraud or scamPAExplainedYes
May 9, 2026CryptoFraud or scamCAMoney backYes
May 9, 2026CryptoFraud or scamCAExplainedYes
May 8, 2026CryptoOther service problemNYExplainedYes
May 8, 2026CryptoOther service problemGAExplainedYes
May 8, 2026CryptoFraud or scamAZMoney backYes
May 7, 2026CryptoFraud or scamCAExplainedYes
May 6, 2026CryptoFraud or scamFLExplainedYes
May 6, 2026CryptoFraud or scamGAExplainedYes
May 6, 2026CryptoOther transaction problemNCMoney backYes
May 5, 2026CryptoMoney was not available when promisedCAMoney backYes
May 5, 2026CryptoOther transaction problemSCExplainedYes
May 5, 2026CryptoOther service problemTNExplainedYes
May 5, 2026CryptoOther transaction problemNYExplainedYes
May 5, 2026CryptoMoney was not available when promisedCAMoney backYes
May 5, 2026CryptoFraud or scamALExplainedYes
May 5, 2026CryptoFraud or scamNYExplainedYes
May 4, 2026CryptoOther transaction problemFLMoney backYes
May 4, 2026CryptoMoney was not available when promisedMOExplainedYes
May 4, 2026CryptoFraud or scamINMoney backYes
May 4, 2026CryptoOther transaction problemNYExplainedYes
May 4, 2026CryptoMoney was not available when promisedFLExplainedYes
May 3, 2026CryptoMoney was not available when promisedFLExplainedYes
May 2, 2026CryptoMoney was not available when promisedTXExplainedYes
May 1, 2026CryptoOther transaction problemMAMoney backYes
Apr 30, 2026CryptoFraud or scamWAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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