Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
May 20, 2026CryptoOther transaction problemCAExplainedYes
May 20, 2026CryptoOther service problemTXExplainedYes
May 19, 2026CryptoOther transaction problemWIExplainedYes
May 19, 2026CryptoFraud or scamNYExplainedYes
May 18, 2026CryptoOther service problemCAMoney backYes
May 18, 2026CryptoFraud or scamCAExplainedYes
May 18, 2026CryptoFraud or scamTXExplainedYes
May 18, 2026CryptoUnexpected or other feesCAMoney backYes
May 17, 2026CryptoOther transaction problemMAExplainedYes
May 16, 2026CryptoOther transaction problemCAExplainedYes
May 16, 2026CryptoWrong amount charged or receivedWAMoney backYes
May 15, 2026CryptoOther transaction problemFLExplainedYes
May 15, 2026CryptoMoney was not available when promisedMDExplainedYes
May 15, 2026CryptoMoney was not available when promisedNVExplainedYes
May 14, 2026CryptoMoney was not available when promisedCAMoney backYes
May 14, 2026CryptoOther service problemLAMoney backYes
May 14, 2026CryptoWrong amount charged or receivedNCExplainedYes
May 13, 2026CryptoMoney was not available when promisedCAExplainedYes
May 13, 2026CryptoFraud or scamTNExplainedYes
May 13, 2026CryptoOther transaction problemMAMoney backYes
May 13, 2026CryptoOther transaction problemFLMoney backYes
May 13, 2026CryptoMoney was not available when promisedNYExplainedYes
May 12, 2026CryptoOther transaction problemHIExplainedYes
May 12, 2026CryptoOther transaction problemMDExplainedYes
May 12, 2026CryptoOther transaction problemFLMoney backYes
May 12, 2026CryptoFraud or scamPAMoney backYes
May 12, 2026CryptoFraud or scamPAExplainedYes
May 12, 2026CryptoOther transaction problemMAMoney backYes
May 12, 2026CryptoFraud or scamFLExplainedYes
May 12, 2026CryptoFraud or scamCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Coinbase

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience