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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Apr 30, 2026CryptoFraud or scamNYExplainedYes
Apr 30, 2026CryptoOther transaction problemMSExplainedYes
Apr 30, 2026CryptoFraud or scamMDExplainedYes
Apr 30, 2026CryptoOther transaction problemFLMoney backYes
Apr 29, 2026CryptoOther transaction problemTXMoney backYes
Apr 29, 2026CryptoOther transaction problemFLExplainedYes
Apr 29, 2026CryptoMoney was not available when promisedALExplainedYes
Apr 29, 2026CryptoOther transaction problemTXExplainedYes
Apr 29, 2026CryptoOther transaction problemNYExplainedYes
Apr 28, 2026CryptoOther transaction problemFLExplainedYes
Apr 28, 2026CryptoFraud or scamMIMoney backYes
Apr 28, 2026CryptoFraud or scamCAExplainedYes
Apr 28, 2026CryptoFraud or scamGAExplainedYes
Apr 27, 2026CryptoFraud or scamCAMoney backYes
Apr 27, 2026CryptoMoney was not available when promisedTNExplainedYes
Apr 27, 2026CryptoFraud or scamFLExplainedYes
Apr 27, 2026CryptoOther transaction problemORExplainedYes
Apr 27, 2026CryptoMoney was not available when promisedIDExplainedYes
Apr 26, 2026CryptoOther transaction problemILExplainedYes
Apr 25, 2026CryptoMoney was not available when promisedILExplainedYes
Apr 24, 2026CryptoOther transaction problemWAMoney backYes
Apr 23, 2026CryptoFraud or scamMDExplainedYes
Apr 23, 2026CryptoFraud or scamMAMoney backYes
Apr 23, 2026CryptoFraud or scamNJExplainedYes
Apr 22, 2026CryptoOther service problemIDMoney backYes
Apr 22, 2026CryptoFraud or scamMDExplainedYes
Apr 21, 2026CryptoOther transaction problemCAMoney backYes
Apr 21, 2026CryptoOther transaction problemTNMoney backYes
Apr 21, 2026CryptoFraud or scamNYExplainedYes
Apr 21, 2026CryptoUnexpected or other feesNVMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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