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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Apr 9, 2026CryptoMoney was not available when promisedNYExplainedYes
Apr 8, 2026CryptoOther transaction problemMIExplainedYes
Apr 8, 2026CryptoOther transaction problemINMoney backYes
Apr 8, 2026CryptoOther transaction problemFLExplainedYes
Apr 8, 2026CryptoOther service problemORExplainedYes
Apr 7, 2026CryptoOther transaction problemNYExplainedYes
Apr 7, 2026CryptoOther transaction problemTNMoney backYes
Apr 7, 2026CryptoMoney was not available when promisedTXExplainedYes
Apr 6, 2026CryptoOther transaction problemORMoney backYes
Apr 6, 2026CryptoFraud or scamPAExplainedYes
Apr 6, 2026CryptoFraud or scamILExplainedYes
Apr 6, 2026CryptoOther transaction problem-ExplainedYes
Apr 5, 2026CryptoOther transaction problemNYExplainedYes
Apr 5, 2026CryptoOther transaction problemNJExplainedYes
Apr 4, 2026CryptoOther service problem-ExplainedYes
Apr 4, 2026CryptoFraud or scamWIExplainedYes
Apr 3, 2026CryptoOther transaction problemNYExplainedNo
Apr 3, 2026CryptoMoney was not available when promisedKYExplainedYes
Apr 3, 2026CryptoOther transaction problemTXExplainedYes
Apr 3, 2026CryptoOther transaction problemTXMoney backYes
Apr 3, 2026CryptoMoney was not available when promisedNYExplainedYes
Apr 2, 2026CryptoOther service problemNCExplainedYes
Apr 2, 2026CryptoOther transaction problemTXExplainedYes
Apr 2, 2026CryptoFraud or scamMAExplainedYes
Apr 2, 2026CryptoMoney was not available when promisedFLMoney backYes
Apr 2, 2026CryptoMoney was not available when promisedFLMoney backYes
Apr 2, 2026CryptoMoney was not available when promisedNYExplainedYes
Apr 2, 2026CryptoMoney was not available when promisedCTMoney backYes
Apr 1, 2026CryptoFraud or scamLAExplainedYes
Mar 31, 2026CryptoMoney was not available when promisedFLMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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