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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Mar 31, 2026CryptoOther transaction problemPRExplainedYes
Mar 30, 2026CryptoFraud or scamCTMoney backYes
Mar 29, 2026CryptoWrong amount charged or receivedNYExplainedYes
Mar 28, 2026CryptoOther transaction problemNCExplainedYes
Mar 28, 2026CryptoFraud or scam-ExplainedYes
Mar 28, 2026CryptoFraud or scamNYExplainedYes
Mar 28, 2026CryptoOther transaction problemWAExplainedYes
Mar 28, 2026CryptoMoney was not available when promised-ExplainedYes
Mar 27, 2026CryptoOther transaction problemMDExplainedYes
Mar 27, 2026CryptoConfusing or missing disclosuresVAMoney backYes
Mar 27, 2026CryptoMoney was not available when promisedCAMoney backYes
Mar 27, 2026CryptoFraud or scamMDMoney backYes
Mar 26, 2026CryptoMoney was not available when promisedILExplainedYes
Mar 26, 2026CryptoOther transaction problemNVExplainedYes
Mar 25, 2026CryptoOther service problemPAExplainedYes
Mar 25, 2026CryptoOther transaction problemNYExplainedYes
Mar 24, 2026CryptoFraud or scamNVExplainedYes
Mar 23, 2026CryptoOther transaction problemNHMoney backYes
Mar 23, 2026CryptoOther transaction problemCTExplainedYes
Mar 23, 2026CryptoFraud or scamNYExplainedYes
Mar 23, 2026CryptoWrong amount charged or receivedMNExplainedYes
Mar 23, 2026CryptoOther service problemVAExplainedYes
Mar 22, 2026CryptoConfusing or missing disclosures-ExplainedYes
Mar 22, 2026CryptoOther transaction problemPAMoney backYes
Mar 21, 2026CryptoFraud or scamORMoney backYes
Mar 20, 2026CryptoMoney was not available when promisedINMoney backYes
Mar 20, 2026CryptoOther transaction problemCAMoney backYes
Mar 20, 2026CryptoConfusing or missing disclosuresNYMoney backYes
Mar 20, 2026CryptoWrong amount charged or receivedLAExplainedYes
Mar 18, 2026CryptoMoney was not available when promisedFLExplainedNo

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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