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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026CryptoOther service problemWAMoney backYes
Sep 11, 2026CryptoOther transaction problemOHExplainedYes
Sep 10, 2026CryptoUnexpected or other feesMNExplainedYes
Sep 8, 2026CryptoOther transaction problemINMoney backYes
Sep 7, 2026CryptoOther transaction problemTXMoney backYes
Sep 7, 2026CryptoFraud or scamTNExplainedYes
Sep 6, 2026CryptoFraud or scamCAExplainedYes
Sep 5, 2026CryptoOther transaction problemINExplainedYes
Sep 5, 2026CryptoUnexpected or other feesNJExplainedYes
Sep 4, 2026CryptoMoney was not available when promisedWIMoney backYes
Sep 4, 2026CryptoOther transaction problemPAExplainedYes
Sep 4, 2026CryptoMoney was not available when promisedNVExplainedYes
Sep 3, 2026CryptoOther transaction problemNCMoney backYes
Sep 3, 2026CryptoFraud or scamTXExplainedYes
Sep 3, 2026CryptoOther transaction problemCAExplainedYes
Sep 2, 2026CryptoMoney was not available when promised-Money backYes
Sep 2, 2026CryptoMoney was not available when promisedFLExplainedYes
Sep 1, 2026CryptoOther service problemNCExplainedYes
Aug 31, 2026CryptoOther transaction problemOHMoney backYes
Aug 31, 2026CryptoOther service problemIDMoney backYes
Aug 31, 2026CryptoMoney was not available when promisedORMoney backYes
Aug 31, 2026CryptoOther transaction problemMDMoney backYes
Aug 29, 2026CryptoOther service problemTXMoney backYes
Aug 29, 2026CryptoOther transaction problemMDMoney backYes
Aug 29, 2026CryptoFraud or scamARExplainedYes
Aug 29, 2026CryptoOther transaction problemNYExplainedYes
Aug 28, 2026CryptoOther transaction problemCAMoney backYes
Aug 28, 2026CryptoFraud or scam-ExplainedYes
Aug 27, 2026CryptoMoney was not available when promisedVAMoney backYes
Aug 25, 2026CryptoFraud or scamFLMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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