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Crypto

Coinbase crypto complaints

Consumers have filed 6,569 complaints about Coinbase's crypto, 761 in the last 12 months (-37%). Coinbase answered 98.7% on time and closed 38% with relief. See the whole Coinbase record.

Coinbase against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Coinbase crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 24, 2026CryptoFraud or scam-ExplainedYes
Aug 24, 2026CryptoFraud or scamTXExplainedYes
Aug 24, 2026CryptoOther service problemFLMoney backYes
Aug 23, 2026CryptoOther service problemNYExplainedYes
Aug 23, 2026CryptoMoney was not available when promisedSCExplainedYes
Aug 22, 2026CryptoMoney was not available when promisedMDExplainedYes
Aug 21, 2026CryptoMoney was not available when promisedPAMoney backYes
Aug 21, 2026CryptoOther transaction problemCAExplainedYes
Aug 19, 2026CryptoFraud or scamSCMoney backYes
Aug 18, 2026CryptoFraud or scamFLExplainedYes
Aug 16, 2026CryptoMoney was not available when promisedNYMoney backYes
Aug 15, 2026CryptoFraud or scamNJExplainedYes
Aug 14, 2026CryptoOther transaction problemPAExplainedYes
Aug 14, 2026CryptoFraud or scamTXExplainedYes
Aug 13, 2026CryptoMoney was not available when promisedCAMoney backYes
Aug 12, 2026CryptoMoney was not available when promisedTNExplainedYes
Aug 12, 2026CryptoFraud or scam-ExplainedYes
Aug 11, 2026CryptoOther transaction problemPRExplainedYes
Aug 11, 2026CryptoMoney was not available when promisedCAMoney backYes
Aug 10, 2026CryptoFraud or scamTXMoney backYes
Aug 10, 2026CryptoOther service problemORExplainedYes
Aug 7, 2026CryptoFraud or scamORExplainedYes
Aug 7, 2026CryptoMoney was not available when promisedFLExplainedYes
Aug 7, 2026CryptoOther service problemCAMoney backYes
Aug 6, 2026CryptoUnexpected or other feesCAExplainedYes
Aug 5, 2026CryptoMoney was not available when promisedTXExplainedYes
Aug 4, 2026CryptoOther service problemOHExplainedYes
Aug 4, 2026CryptoOther transaction problemOHMoney backYes
Aug 3, 2026CryptoOther transaction problemMDExplainedYes
Aug 2, 2026CryptoConfusing or missing disclosuresCAMoney backYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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