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Mortgages

Columbia Banking System mortgages complaints

Consumers have filed 30 complaints about Columbia Banking System's mortgages, 9 in the last 12 months. Columbia Banking System answered 100% on time and closed 0% with relief. See the whole Columbia Banking System record.

Columbia Banking System against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Columbia Banking System9new100%0%30

Every mortgage company ranked

Latest Columbia Banking System mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWAExplainedYes
Nov 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWAExplainedYes
Aug 28, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Jul 10, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresWAExplainedYes
May 26, 2026MortgagesStruggling to pay mortgageForeclosureWAExplainedYes
Apr 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Jan 31, 2026MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeWAExplainedYes
Dec 17, 2025MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Dec 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Oct 31, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 10, 2025MortgagesTrouble during payment processPaying off the loanWAExplainedYes
Jun 1, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Mar 5, 2025MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Jan 8, 2025MortgagesTrouble during payment processPaying off the loanORExplainedYes
Nov 26, 2024MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeWAExplainedYes
Oct 4, 2024MortgagesStruggling to pay mortgageForeclosureORExplainedYes
Aug 12, 2024MortgagesClosing on a mortgageDelays with the closing processMEExplainedYes
May 15, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Apr 30, 2024MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeWAExplainedYes
Jan 16, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceORExplainedYes
Jan 8, 2024MortgagesIncorrect information on your reportAccount status incorrectWAExplainedYes
Oct 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyORExplainedYes
Jun 30, 2023MortgagesClosing on a mortgageWAExplainedYes
May 16, 2023MortgagesStruggling to pay mortgageRIExplainedYes
Mar 21, 2023MortgagesTrouble during payment process-ExplainedYes
May 27, 2021MortgagesTrouble during payment processWAExplainedYes
Jan 13, 2021MortgagesTrouble during payment processORExplainedYes
Jan 10, 2020MortgagesTrouble during payment processORExplainedYes
Jun 18, 2019MortgagesTrouble during payment processORExplainedYes
Jan 2, 2019MortgagesTrouble during payment processORExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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