Mortgages
Community Loan Servicing mortgages complaints
Consumers have filed 3,637 complaints about Community Loan Servicing's mortgages, 14 in the last 12 months (-42%). Community Loan Servicing answered 100% on time and closed 0% with relief. See the whole Community Loan Servicing record.
Community Loan Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Community Loan Servicing | 14 | 100% | 0% |
Latest Community Loan Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 26, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 17, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 15, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 11, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 4, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 8, 2025 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 6, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 2, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 8, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Sep 18, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 16, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
| Aug 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 11, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 27, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 26, 2024 | Mortgages | Trouble during payment processLien release | Explained |
| Jun 1, 2024 | Mortgages | Trouble during payment processInterest rate | Explained |
| May 17, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 15, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 11, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Apr 2, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 9, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 8, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 5, 2024 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jan 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 17, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 8, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 2, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Dec 9, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 24, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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