Mortgages
Community Loan Servicing mortgages complaints
Consumers have filed 3,637 complaints about Community Loan Servicing's mortgages, 14 in the last 12 months (-42%). Community Loan Servicing answered 100% on time and closed 0% with relief. See the whole Community Loan Servicing record.
Community Loan Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Community Loan Servicing | 14 | 100% | 0% |
Latest Community Loan Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 14, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 10, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 2, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 18, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jan 29, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 7, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jan 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 26, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Nov 10, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Nov 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 3, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 19, 2025 | Mortgages | Trouble during payment processFees charged | Explained |
| Jun 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 8, 2025 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 6, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| May 15, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| May 12, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Apr 30, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 20, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Mar 25, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 8, 2025 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 27, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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