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Conn's credit cards complaints

Consumers have filed 98 complaints about Conn's's credit cards. See the whole Conn's record.

Conn's against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Conn's0new--98

Every card issuer ranked

Latest Conn's credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Mar 24, 2023Credit cardsFees or interestCharged too much interestAZExplainedYes
Feb 7, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Oct 7, 2022Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Jun 2, 2022Credit cardsGetting a credit cardApplication deniedTXExplainedYes
Apr 6, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
Mar 8, 2022Credit cardsGetting a credit cardCard opened as result of identity theft or fraudNVExplainedYes
Jan 10, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Sep 23, 2021Credit cardsOther features, terms, or problemsPrivacy issuesNCExplainedYes
Sep 13, 2021Credit cardsProblem when making paymentsProblem during payment processOKExplainedYes
Jul 12, 2021Credit cardsProblem when making paymentsProblem during payment processLAExplainedYes
Jun 17, 2021Credit cardsIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Apr 7, 2021Credit cardsIncorrect information on your reportAccount status incorrectKYExplainedYes
Apr 6, 2021Credit cardsIncorrect information on your reportAccount status incorrectNCExplainedYes
Nov 7, 2020Credit cardsGetting a credit cardCard opened as result of identity theft or fraudTXExplainedYes
Oct 7, 2020Credit cardsStruggling to pay your billFiled for bankruptcyTXExplainedYes
Sep 26, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Sep 17, 2020Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Aug 6, 2020Credit cardsClosing your accountCan't close your accountTXExplainedYes
Jul 22, 2020Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipAZExplainedYes
Jun 24, 2020Credit cardsIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Jun 16, 2020Credit cardsIncorrect information on your reportAccount status incorrectTXExplainedYes
Mar 30, 2020Credit cardsProblem when making paymentsProblem during payment processAZFixedYes
Mar 26, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXFixedYes
Mar 5, 2020Credit cardsGetting a credit cardCard opened as result of identity theft or fraudNVExplainedYes
Feb 3, 2020Credit cardsFees or interestProblem with feesTXExplainedYes
Dec 14, 2019Credit cardsProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Oct 29, 2019Credit cardsProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Jul 20, 2019Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Jul 2, 2019Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardCOExplainedYes
Jun 26, 2019Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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