Auto loans & leases
Consumer Financial Services auto loans & leases complaints
Consumers have filed 63 complaints about Consumer Financial Services's auto loans & leases, 9 in the last 12 months. Consumer Financial Services answered 77.8% on time and closed 0% with relief. See the whole Consumer Financial Services record.
Consumer Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Consumer Financial Services | 9 | 77.8% | 0% |
Latest Consumer Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 27, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Nov 27, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Nov 25, 2013 | Auto loans & leases | Shopping for a loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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