Auto loans & leases
Consumer Financial Services auto loans & leases complaints
Consumers have filed 63 complaints about Consumer Financial Services's auto loans & leases, 9 in the last 12 months. Consumer Financial Services answered 77.8% on time and closed 0% with relief. See the whole Consumer Financial Services record.
Consumer Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Consumer Financial Services | 9 | 77.8% | 0% |
Latest Consumer Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 29, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Jun 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 18, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Mar 17, 2026 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 22, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 30, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 4, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 28, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 22, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jul 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 13, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 25, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 13, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 10, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 26, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 2, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 9, 2024 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 22, 2024 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Apr 21, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 21, 2024 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Jan 18, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 7, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Nov 1, 2023 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 14, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 14, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 29, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 19, 2023 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 26, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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